Privacy Policy

12th & Bay (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website 12thandbay.com, including any other media form, media channel, or mobile website related or connected thereto.

By using this site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information You Provide: This may include your name, email address, phone number, and any other information you submit via forms or direct contact.

• Automatically Collected Information: This may include your IP address, browser type, device information, pages visited, time spent on pages, and other data collected through cookies and similar technologies.

We do not knowingly collect or process sensitive personal information.

2. How We Use Your Information

We use the information we collect to:

• Respond to your questions or requests

• Provide services and support

• Improve our website and offerings

• Send occasional updates or marketing emails (opt-out available at any time)

• Comply with legal requirements

We do not sell your personal information.

3. Google Analytics

We use Google Analytics to better understand how visitors interact with our website. This tool collects non-personal information such as the pages you visit, the time spent on each page, your general location (based on IP), and the type of device or browser you’re using.

Google may use cookies to track this data. We use this information to improve website performance, user experience, and content relevance.

If you prefer not to be tracked by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

4. Sharing Your Information

We do not share your personal information with third parties unless:

• It’s necessary to deliver services or operate our business (e.g., using a web hosting provider)

• Required by law or legal process

• Needed to protect our legal rights or your safety

5. Your Privacy Rights (Including California Residents)

If you reside in California, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

• The right to request what personal data we collect and how we use it

• The right to request deletion of your personal data

• The right to opt out of the sale of your personal information (we do not sell personal data)

To make a request, email us at [email protected]. We will respond in accordance with applicable laws and without discrimination.

6. Cookies and Tracking

Our website uses cookies to remember user preferences, monitor website performance, and improve the overall user experience. You can manage your cookie settings through your browser. Disabling cookies may limit certain functionality.

7. Data Security

We implement reasonable security practices to protect your personal information. However, no system can be guaranteed 100% secure.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

9. External Links

We may link to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.

11. Contact Us

For questions about this Privacy Policy or your data, contact us using the form below or reach out at [email protected].